inLogic Support - We are here for you, if you need help

If you need support for UMS or one of the add-on modules, we are happy to help you. You can contact us using our support phone: +45 42 40 88 15 Monday to Friday from 08.30 am to 03.30 pm. Outside our opening hours you are welcome to e-mail us at support@inlogic.dk.

Helpdesk

When you contact us at support@inlogic.dk, we automatically create a ticket in our helpdesk system. When we receive the ticket, we assign it to the developer we believe will give you the best help in your given situation.

Please note: When you write to us, it can take up to two minutes before you receive a confirmation that we have received your e-mail. The e-mail contains your ticket number, which we need you to state, if you call us.

If you are several employees in the same institution, who need access to our helpdesk, please let us know. This way we can configure your users so you can see all open tickets for your institution, e.g. enabling users to follow up on their colleague’s tickets.

Log in to HelpDesk

Request to be created as a user in inLogic's helpdesk


Get remote support with TeamViewer

With TeamViewer you can get remote support to solve issues, while you are watching. All it requires is that you give us access to your computer.

When you click the button below, you download the TeamViewer-file, which you need to run.

Changelog

Want to know which changes have been made in the recent versions of UMS, UMS Web and UMS Attendance Registration? Then visit our changelog by clicking the button below. Our changelog contains information about improvements, changes and new features. The changelog is updated automatically when new versions are released.

Go to our changelog